FAQs

1. Is this store legit?
Yes. Flexmartdealz has been operating for over 5 years, serving customers across South Africa with verified orders, secure payment systems, and reliable delivery partners.

2. Where do you ship?
We currently ship within South Africa.

3. How long does delivery take?
Processing takes 0–2 business days. Delivery typically takes 3–5 business days depending on your location.

4. How do I track my order?
Once your order ships, you will receive:

• A confirmation email

• A tracking number

• A real-time tracking link

5. What payment methods do you accept?
We accept secure payments through trusted gateways such as Stripe and Paystack, ensuring encrypted and protected transactions.

6. Can I cancel my order?
Orders may be cancelled within 12 hours of placement. Once processing begins, cancellations are no longer guaranteed.

7. What if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery with clear photos. Our team will investigate and resolve the issue promptly.